We booked perfectly clean king room with a patio and could use wake-up service, available in it.

The staff was not very friendly.

The room I booked had a patio and was in a fantastic location just steps away from the Convention Center, it was never cleaned by housekeeping.

Overall quiet hotel, I did not want to leave.

Also, location was favourable, at a medium distance from a nonprofit gallery. There was a great restaurant just a short walk away from the hotel.

The bed was exceptionally comfortable, the bathroom and room were spacious, and there were additional amenities like a dining area, sitting area, and writing desk.

Upscale hotel with great views and amazing location close to stadium. Very very helpful and attentive staff, functional king room. Feather pillows, extremely comfy bed. Location just next door to the Silos and the Brazos River park and activities at the Convention Center. Fast check in and a great service throughout my stay. Very nice experience there.

The hotel had a great location, within walking distance of popular attractions and restaurants. It was clean and the service provided by the staff was pleasant.

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location, beds were nice

I left an article of clothing in the room and they gave me the run around about returning it to me for a week and a half. I was initially told they had it (which i know they did because they described it to me). Then they acted like they didnt have it. I think they wanted to keep it before finally calling them a third time and they admitted to having it. They finally mailed it to me. Super untrustworthy.

Location, cleanliness, friendliness of staff.

No bar soap in bath/vanity area. Had to get it from front desk twice. No ice available on first floor except from breakfast bar. No Coke drinks available.

As a solo traveler, I really enjoyed the clean and welcoming atmosphere at this hotel. The staff was friendly and quick to respond to any requests. The location was amazing and the price was great. I would definitely consider staying here again.

Felt totally relaxed during my stay, no reason to complain.

Friendly staff.

Didn't have room we reserved, pool was dirty. Bathrooms were small and basic. No local information or hotel information in room. Overpriced.

The rooms have been recently renovated and come with a spacious settee for five people, a balcony, and a microwave. The hotel's location is excellent, as it is very close to the Waco Convention Center.

This hotel is conveniently located near the Waco Convention Center.

Centrally located, helpful staff, polite check-in experience, enjoyable staff member.

Nothing negative to say.

The GM was covering the bistro because the staff didn't come to work. Yes, that's what the GM told us. She did not know how to run the bistro. She took our order and then realized they didn't have any chicken or shrimp. The food, when it finally did come out was lukewarm to cold in temperature. After complaining, we were told the charge for the food would be reversed however that has still not happened.

The accommodations were nice and had a patio.